Privacy policy

Data Protection

1) Information about the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how your personal data is processed when you use our website. Personal data is any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Origin Footwear. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock icon in your browser’s address bar.

2) Data collection when you visit our website

If you use our website for informational purposes only, i.e. without registering or otherwise providing us with information, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary to display the website to you:

  • The website visited

  • Date and time of access

  • Amount of data sent in bytes

  • Source/referrer from which you came to the page

  • Browser used

  • Operating system used

  • IP address used (if necessary, in anonymized form)

Processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.

By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion. You also agree that this currency may be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains chosen and consistent while browsing our website, so prices can be converted into your (the visitor’s) local currency.

3) Cookies

To make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

When cookies are set, they collect and process certain user information on an individual basis, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period.

In some cases, cookies are used to simplify the ordering process by saving settings (for example, remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by the individual cookies we use, processing is carried out in accordance with Article 6(1)(b) GDPR either for the performance of the contract, or in accordance with Article 6(1)(f) GDPR to safeguard our legitimate interests in the best possible way, namely the functionality of the website and a customer-friendly and effective design of the page display.

We may work with advertising partners to make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies).

If we cooperate with the above-mentioned advertising partners, you will be informed individually and separately in the following paragraphs about the use of such cookies and the scope of the data collected.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude acceptance of cookies for certain cases or generally. Each browser differs in the way cookie settings are managed. How to change your cookie settings is described in the help menu of your browser. You can find this for the respective browsers via the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-allow-und-reject
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the functionality of our website may be limited if you do not accept cookies.

4) Contact

When you contact us (for example via a contact form or e-mail), personal data is collected.

Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or contacting you and for the associated technical administration.

The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Article 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) GDPR.

Your data will be deleted after your request has been processed, provided that it can be inferred from the circumstances that the matter in question has been conclusively clarified.

5) Data processing when opening a customer account and for contract processing

In accordance with Article 6(1)(b) GDPR, personal data is collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms.

Your customer account can be deleted at any time by sending a message to the controller’s address stated above. We store and use the data you provide for contract processing. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to statutory retention periods under tax and commercial law and deleted after these periods have expired.

6) Use of the Single Sign-On procedure

Facebook Connect

You can create a customer account on our website or log in via the social plugin “Facebook Connect” of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). You can register using the so-called Single Sign-On technology if you have a Facebook profile. You can recognize the “Facebook Connect” social plugins on our website by the blue button with the Facebook logo and the text “Log in with Facebook”, “Connect with Facebook”, “Sign in with Facebook” or “Login with Facebook”.

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page by your browser.

Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

This data processing is carried out in accordance with Article 6(1)(f) GDPR on the basis of Facebook’s legitimate interest in displaying personalized advertising based on browsing behavior.

By using the “Facebook Connect” button on our website, you also have the option to log in or register on our website using your Facebook user data. Only if you give your express consent in accordance with Article 6(1)(a) GDPR before the registration process, and by means of a corresponding notice about data exchange with Facebook, will we receive (depending on your personal data protection settings on Facebook) the general and publicly accessible information stored in your profile. This information includes user ID, name, profile picture, age and gender.

We point out that as a result of changes to Facebook’s privacy regulations and terms of use, your profile pictures, user IDs of your friends and your friends list may also be transmitted if you have marked these as “public” in your privacy settings on Facebook.

The data transmitted by Facebook will be stored and processed by us to create a user account with the necessary data if you have given your consent on Facebook (title, first name, last name, address data, country, email address, date of birth). Conversely, based on your consent, we may transmit data (e.g. information about your browsing or purchasing behavior) to your Facebook profile.

Your consent can be revoked at any time by sending a message to the controller specified at the beginning of this policy.

Facebook Inc., based in the USA, is certified under the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the level of data protection applicable in the EU.

The purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options to protect your privacy, can be found in Facebook’s privacy policy: http://www.facebook.com/policy.php.

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. “Adblock Plus” (https://adblockplus.org/de/).

7) Use of your data for direct marketing

Subscribe to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing further data is voluntary and is used in order to address you personally.

We use the so-called double opt-in procedure for sending the newsletter. This means we will only send you an email newsletter if you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation email asking you to confirm that you want to receive newsletters in the future by clicking a link.

By clicking the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) GDPR. When you sign up for the newsletter, we store your IP address as provided by your Internet service provider (ISP), as well as the date and time of registration, so that we can trace any possible misuse of your email address at a later time.

The data collected when you register for the newsletter is used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the contact person mentioned above. After you unsubscribe, your email address will be deleted immediately from our newsletter mailing list.

8) Data processing for order processing

8.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. If we use payment service providers, we will explicitly inform you of this below. The legal basis for data transfer is Article 6(1)(b) GDPR.

8.2 In order to fulfill our contractual obligations towards our customers, we work with external shipping partners. We only pass on your name and delivery address to a shipping partner selected by us for the sole purpose of delivering the goods, in accordance with Article 6(1)(b) GDPR.

8.3 Use of payment service providers (payment services)

– Amazon Pay
If you choose the payment method “Amazon Pay”, payment will be processed via the payment service provider Amazon Payments Europe S.C.A., 5 Rue Plaetis, L-2338 Luxembourg (“Amazon Payments”). We will transmit the data you provided during the ordering process, together with information about your order, to Amazon Payments in accordance with Article 6(1)(b) GDPR. Your data is only passed on to Amazon Payments for the purpose of payment processing and only to the extent necessary. Further information on Amazon Payments’ data protection provisions can be found at: https://pay.amazon.com/de/help/201751600

– PayPal
If you pay via PayPal, credit card via PayPal, direct debit via PayPal or — if offered — “purchase on account” or “installment payment” via PayPal, we will pass your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). The transfer takes place in accordance with Article 6(1)(b) GDPR and only insofar as this is necessary for payment processing.

PayPal reserves the right to perform a credit check for the payment methods: credit card via PayPal, direct debit via PayPal, or — if offered — “purchase on account” or “installment payment” via PayPal. For this purpose, your payment data may be transmitted to credit agencies in accordance with Article 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check regarding the statistical probability of a payment default to decide whether the respective payment method is offered.

The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but is not limited to, address data.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

– SOFORT
If you choose the payment method “SOFORT”, payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (“SOFORT”). We will transmit the data you provided during the ordering process, together with information about your order, to SOFORT in accordance with Article 6(1)(b) GDPR.

SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with SOFORT and only to the extent necessary. More information on SOFORT’s data protection can be found at: https://www.klarna.com/sofort/datenschutz

– Stripe
If you choose a payment method of the payment service provider Stripe, payment will be processed by Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland. We will transmit the data you provided during the ordering process and the data regarding your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) to Stripe Payments Europe Ltd in accordance with Article 6(1)(b) GDPR.

Your data will be used exclusively for payment processing with Stripe and only to the extent necessary. Further information on data protection at Stripe can be found at: https://stripe.com/de/terms

– Klarna (general note)
In order to be able to offer Klarna’s payment methods, we may transmit your personal data, such as contact and order details, to Klarna during the ordering process. Klarna then uses this data to assess whether you are eligible for Klarna’s payment methods and to tailor the payment methods to you. Your transmitted personal data will be processed in accordance with Klarna’s privacy policy.

9) Rights of the data subject

9.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data. We inform you about these rights below:

  • Right of access (Art. 15 GDPR): You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling, and meaningful information about the logic involved and the scope and intended effects of such processing for you, as well as your right to be informed about the safeguards pursuant to Art. 46 GDPR if your data is transferred to third countries.

  • Right to rectification (Art. 16 GDPR): You have the right to immediate correction of inaccurate data concerning you and/or completion of your incomplete data stored by us.

  • Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data if the requirements of Art. 17(1) GDPR are met. However, this right does not apply in particular if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.

  • Right to restriction of processing (Art. 18 GDPR): You have the right to request restriction of processing of your personal data as long as the accuracy of your data, which you dispute, is being verified; if you request erasure due to unlawful processing and instead request restriction of processing; if you need your data to establish, exercise, or defend legal claims after we no longer need the data once the purpose has been achieved; or if you have objected for reasons arising from your particular situation, as long as it is not yet clear whether our legitimate grounds override yours.

  • Right to be informed (Art. 19 GDPR): If you have asserted the right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom your personal data has been disclosed of this rectification or erasure or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability (Art. 20 GDPR): You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, where technically feasible.

  • Right to withdraw consent (Art. 7(3) GDPR): You have the right to withdraw your consent to the processing of your data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned immediately unless further processing can be based on a legal basis that does not require consent.

  • Right to lodge a complaint (Art. 77 GDPR): If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

9.2 Right to object
If we process your personal data on the basis of our overriding legitimate interests, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

If you exercise your right to object, we will stop processing the data concerned. Further processing remains reserved if we can demonstrate compelling legitimate grounds for processing which override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You may object as described above. If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

10) Storage period of personal data

The storage period of personal data is based on the respective statutory retention periods (e.g. retention periods under commercial and tax law). After the expiration of the period, the corresponding data will be routinely deleted, provided that it is no longer necessary for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage.